Question 1

Why is DirectoryImport only adding 3 Yelp reviews?

Accepted Answer

Currently the Yelp API only allows 3 reviews from its API endpoint to use in our tool. As a reminder the tool is used to provide seed content from Yelp and Google and is not intended to be a duplication or replacement or complete copy of other site content.

[figure]Yelp allows 3 reviews in their API endpoint[/figure]

Question 2

What are the configurations for DirectoryImport?

Accepted Answer

Configuration Overview

DirectoryImport has many configurations to preset items for import so you do not have to enter them for each listing and allows settings to reduce API calls if desired based on your specific needs. Read more to find out about each one.

As a quick reminder always be sure to click the save changes button after you make changes so you do not lose your settings updates. https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/wiXXVgSPsk/Save%20Changes.png (Save Changes)

Google API

The Google API will be pulled from the normal API setup within your BD account if previously configured. You can add an new alternate API code here to separate the two and this will not affect your default map API if a new item is saved here.https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/YAp6P17cDP/Config%20-%20Google%20API.png (Config - Google API (1).png)

Yelp API

The Yelp API is used for reviews only and is part of the DirectoryPhotos plugin if you have purchased that. If you do not own DirectoryPhotos or want to include Yelp Reviews you can leave this blank. You can find a guide about setting up a Yelp Fusion API key here.

Outscraper API

The Outscraper API key is used to download the listing data to your site. This is a required item to be able to use this tool. You can find a guide about setting up an Outscraper API key here.

Default Membership Level

This setting allows you to select the default membership level to use for the new listings created with the generator. A list of your membership levels will be in the drop down for you to select.

Enable Photo Listings / Reviews

These settings are used in conjunction with DirectoryPhotos which allows users to add Google Images and Reviews to their business listing. If you you have DirectoryPhotos installed these will appear as settings so you can also import the images and reviews during the initial import process instead of having to have the customer or yourself do it from the from end. If you do not have DirectoryPhotos these configurations will not be shown. The default phot and review count number is the amount of photos or reviews the API will download during import.

The "Current Listings Update" tab has several areas seen below that allow you to load Google/Yelp images and reviews for a given listing. These configurations allow you to turn on or off the images and reviews import when the "Load Pictures and Reviews" bulk action is chosen in the "Current Listings Update" tab.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/S3bQtIEUPf/Load%20Photos%201.png (Load Photos 1 (1).png)

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/Q0WvSfsFKj/Load%20Photos%202.png (Load Photos 2 (1).png)

This data pull process normally pulls these items together. However some directory owners may not want to pull both of these items, so these configuration options allow you to remove either item from the download/update process. As a result if either item is turned off the images or reviews will not import when the "Load Pictures and Reviews"action is chosen in the top bulk action or side individual download option.

In addition, this also controls whether these items are preselected for download in the new listings import tab. If the configuration is unchecked then these will not be present as a download option preselect.

Default Gallery Name

This is another configuration for the DirectoryPhotos integration. When photos are imported for a location DirectoryPhotos makes a Photo Album under each business that includes the images. This setting sets the default gallery name for that album when created during import.

The name will be what is presented on the front end. The name can be changed by the user or admin in the photos tab of each listing or in the title name of the associated photo album. The names will be updated in both locations if edited.

Verify Listings

BD has a verified badge capability that you can add to listings. The purpose of this feature is for the members to receive a badge on their listing that lets users know that the member was verified by the website administrator.

A default badge will show on the profile (checkmark) that can be altered to whatever image you want in the image settings. It will show a message telling the public that the listing is verified if users hover over the icon.

Normally this is a manual process that is done one by one for each listing, but since we are importing data directly from Google My Business, users may want to mark the listing as verified right away. This setting allows you to do that. If this option is selected then all listings will be automatically verified during import.

You also will have the option to override the setting for each listing in the import tab even though the Yes or No is preset based on your config setting.

Question 3

How do we grant access to our Brilliant Directories admin?

Accepted Answer

How-to Video: https://marketing.dubb.com/v/v2ccXy

Question 4

How do you get and use an Outscraper API Key?

Accepted Answer

What is Outscraper API?

The Outscraper API extracts places data from Google Maps and companies' web sites.

How do I get the Outscraper API Key?

Getting your Outscraper API key is fast and easy. To do it, you have to follow these simple Outscraper API guidelines.

Step 1 – Create an account

First you have log into the Outscraper Service to create an account.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/gpmST9jD8C/Outscraper%20-%20Signup.png (Outscraper - Signup.png)

You’ll get a confirmation email from Outscraper Team (no-replay@outscraper.com) – don’t forget to follow the link in it to verify your account.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/JkcM9yK52b/Outscraper%20-%20Verify.png (Outscraper - Verify.png)

Step 2 – Setup Billing

Outscraper defaults to the FREE level and only charges when you go over the free monthly quota. There is no inherent cost to use this service up to certain levels like Google API. The Free Tier is the amount of usage you can use for free each month. This means any usage of the product below 500 requests during a month will be for free. So basically, every API account gets 500 businesses, 500 domains for Email & Contact info, 500 reviews, and 500 photos free each month. So you can continue to come back and use these 500 items each month and never have any out-of-pocket costs. Or you can do more at scale in one month and pay a bulk per item fee above the free limits. See FAQ on pricing for complete details

There are two options for billing, Prepaid and Postpaid.

Option 1: Pre-Paid

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To setup prepaid amount, click on "Billing Information" and add desired amount and payment method to add credit.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/dHbYravoyf/Outscraper%20-%20Prepaid.png (Outscraper - Prepaid.png)

Option 2: Post-Paid

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/oXyjbVzIVZ/Postpaid.png (Postpaid.png)

When you run a task without any prepaid credits, a new billing period will be created. Once you have any amount due (IE above the free limits), you can stop it manually by clicking "Generate Invoice". Otherwise upon completion of your billing period, you will only receive an invoice for the use above the free tier.

If you choose post-paid you will need to add a card on file, just like you had to for the Google Maps API. Select "Billing Information" and then Add button.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/rsCqSrSZVY/Outscraper%20-%20Post%20Paid.png (Outscraper - Post Paid.png)

Step 3 – Copy API

Go back to your main account tab. Yours may not say "support" with this logo. It may be your site or username with your icon or first initial. But click this button above the billing and your main account info will load.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/mAoZbj9ngE/Outscraper%20-%20Main%20Account.png (Outscraper - Main Account.png)

Your Outscraper API should now be filled in. Click the copy icon to copy the API code.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/qovbTOt3g7/Outscraper%20-%20token.png (Outscraper - token.png)

Paste it into the configurations tab of your DirectoryImport Plugin. Be sure to hit "Save Changes"

Question 5

How do you get and use a Yelp API Key?

Accepted Answer

What is Yelp API?

The Yelp Fusion API allows its users to get local content and user reviews from millions of businesses of hospitality and service industries across 32 countries. The Yelp API is used by DirectoryImport to load listing data, images, and reviews.

How do I get the Yelp API Key?

Getting your Fusion API key is fast and easy. To do it, you have to follow these simple Yelp API guidelines.

Step 1 – Create an account

First you have log into the developers portal with your existing Yelp account or create a new one

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/762YQ4CSE1/Yelp%20Signup.png (Yelp Signup.png)

You can continue working with Yelp service through Facebook, Google, or Apple account. The other option is to sign up with your email address. In this case you’ll get a confirmation email – don’t forget to follow the link in it to verify your account.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/0WCpUWmNJg/yelp2.jpg (yelp2.jpg)

You’re going to have to verify you’re not a robot by completing a reCaptcha.

Step 2 – Get started with Fusion API

Once you’ve logged into the Yelp developers service, go to https://fusion.yelp.com to get to the Fusion API section of the portal. Press the Get Started button.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/9k0xBKs9hv/yelp4.jpg (yelp4.jpg)

Step 3 – Create an App

Create your first Yelp App to receive your personal Fusion API key. Fill in the required fields in the form, agree to Yelp API Terms of Use and Display Requirements. Then prove you’re a human, and press Create New App.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/cMv4ucPtGo/yelp5.jpg (yelp5.jpg)

After that you’ll get your API Key.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/CWDWcszDmQ/Yelp%20Key.png (Yelp Key.png)

Copy the API key and paste it into the configurations tab of your DirctoryImport Plugin

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/RTdsLFxEt8/API%20Configure.png (API Configure.png)

Remember to keep your personal Yelp API key to yourself! It is the credential for your call to Yelp’s API and must be used only by you.

If you need to get back to the API at a later point the best way is to browse to this link and sign-in. You should see your API at the top of the page. If you try to use the normal page to login it goes to your personal account and makes it very hard to find this page again so use this link: https://www.yelp.com/developers/v3/manage_app

What are the limits of the API?

By default, any client is limited to 5,000 API calls per 24 hours. This count is reset every midnight UTC.

Can I choose which reviews to display in an API query?

DirectoryImport only displays the data presented by Yelp. The sort and order of reviews are determined by recency, user voting, and other review quality factors to help consumers make informed decisions. The Yelp API cannot be configured to draw any alternative or hand-picked review excerpts.

Why is the Yelp API not delivering content for businesses I know are on Yelp?

Yelp API only returns the info for businesses that have some Yelp user-generated content added. Specifically, they must have at least one customer review.

Question 6

AutoRequests - How do I send people requests to complete a testimonial

Accepted Answer

Newsflash! Your customers aren't sitting around waiting to leave your business a review! While DirectoryTestimonial makes it easy to capture the testimonial, you still need to get them to your form. You of course can always create an email template inside your directory or site to send out when the time is right. But what if you could automate those requests inside DirectoryTestimonial?

Now you can! Automatically generate new testimonials on any platform by sending your customers review requests at the right time, and in the right way.

With DirectoryTestimonial you can generate testimonials on autopilot by sending automated review requests via email & SMS. Choose from our high converting, niche-based email & SMS templates or create your own.

PROCESS OVERVIEW

1. Import Your Contacts

Bring your customers into DirectoryTestimonial and manage them with our lightweight CRM. You can Import via CSV upload or integrations. Add custom attributes to track dynamic properties or events and sync with your other CRM or marketing software.

2. Edit Your Message Using Our Full-featured email & SMS message editor

Choose from a range of high-converting, niche-based message templates or build your own. Our powerful editor enables you to customize messages to your brand and insert dynamic customer data.

3. Monitor your campaign performance and test alternatives

AutoRequests includes a simple dashboard for viewing campaign data, including open & click rates and new reviews. Keep an eye on high-performing campaigns and tweak messaging to see what works best.

STEP BY STEP GUIDE

** Note - Pre-Start Requirement** - Later on in the AutoRequest Setup you will be selecting a form you have already setup, so be sure you have done that first HERE.

1. Add Settings - From the main menu find AutoRequests in the Collect section. Click here to openhttps://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/pqS9YvuVii/AutoRequests%20MEnu.png (AutoRequests MEnu (1).png)

Begin by selecting the "Setup" button to open the settings menu.https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/oTgxlRygUj/AutoRequests%20Setup.png (AutoRequests Setup (1).png)

Contact Settings - The Contact Settings allow you to set the timing for when you request a testimonial from each contact by setting the frequency to once a month, once every 3 months, once every 6 months, or once every year. Most will set this as once a year. This means that once a contact leaves a campaign, they won't be contacted within another campaign for at least 365 days. You of course can manually adding them to a campaign and if you do, this setting will be overridden at that point.
Property Settings - Enter the Sender (From) name and email address (Reply-to address) you want for your emails.
Custom Email - You have the ability to send from your own domain vs the standard send address. To set this up, click the "Use a custom email address" checkbox, add your email, and click the save and verify address button. You will be sent an email to the designated email from Amazon Web Services with the subject "Email Address Verification Request in region US East (N. Virginia)". Please click the link in that email to verify your address for sending. While not required, in order to ensure the best deliverability, we also recommend you setup the DKIM/SPF records in your domain DNS settings. You will be provided with 3 CNAME and 1 txt record to add to your DNS settings. You can click the easy copy button for each item. Setup for these items are included in the script install service if that was purchased. You can also purchase separately if required HERE. Once your DNS records have been updated you can click refresh to see the current verification status. Once updated the items will show green as active.

2. Configure your campaigns

Add New Campaign - From the main Auto Requests page click the "Campaigns" button and then click "+ Add Campaign" on the far right.
Choose Your Objective - For now the only Objective Option is for Collecting business testimonials or reviews. These are campaigns designed to collect business testimonials within DirectoryTestimonial or reviews on external platforms such as Google, Facebook and more. So for now just click the next button. Soon you will be able to have a new objective for Collecting product reviews. These will be campaigns and review forms designed specifically for e-commerce product reviews.
Add Campaign Name - This can be anything from a list you are using, a tag category, or sending month, whatever you want based on your campaign settings. Don't worry you can come back and edit this later, so feel free to be generic at first till you get a system setup.
Choose Request Type - You have three options for making your testimonial requests. You can select email, SMS or a combination of both.
Select Form and Tag Responses - Select a review form to send your contacts to. You will have a list from all of your forms, so pick one for this campaign. (You can View the form to verify in case you did not name them good enough to determine the right one.) You can also add tags to the responses from this campaign to differentiate or filter the testimonials later on. You can use Month, Group, Event, etc.
Set Your Sending Schedule - Unless you are a fireman, no one like random alarm bells in the middle of the night, so we allow fine tuning your email and SMS messaging time lines. We allow you to pick:
- During Office Hours
- Daytimes including weekends
- Anytime or
- A Custom Schedule

If you Choose a custom schedule you will be able to select a per day time schedule when you want the requests to go out. And of course, this all would all be lost if we assumed you were on the East Coast of the US so we allow you to pick your time zone to make the times applicable to you. Or by narrowing the time lines you can make it applicable to multiple zones.

Add Campaign Contacts - DirectoryTesimonial allows you to an almost limitless fine tuning of your contacts to send a campaign to. You can add AND as well as OR prameters to filter out your contacts to send the campaign. The system will dynamically let you know how many will enter the campaign. You can see an example below that looks for contacts that have the name of Ryan that have been with you more than 30 days or anyone who have not left a comment in the last year. You can see there are 0 in my list who meet that filter set so will want to choose alternate options. If you do not add any rules it will automatically add everyone in your contact list.
Select a message sequence template - While you can certainly add your own content from scratch, we also provide a complete set of message and SMS templates for some of the most common testimonials needs including
- General Testimonials
- General Reviews
- Guided Testimonials
- Local Business Reviews
- Local Tradesperson Reviews
- Restaurant Reviews
- And more Coming Soon
Edit Messages - After selecting the desired message chain, the messages will be populated which will then allow you to edit, duplicate, remove or add additional messages.
Add Follow-ups - Soon you can set automated messages that can be triggered once a testimonial is received. Example use cases:
- Sending a thank you message to customers.
- Asking customers to share their review to external platforms (Google, Facebook etc), based on your review form settings.
- Sending a reward to customers for their review (independent of their rating).
Save and Go Live - Once you are all set or ready to save your work, click Save or Go Live.
Status Check- Status Can be checked back on the main AutoRequest page. Any Campaigns saved but not live will say draft. If they are active it will say live. To Go Live or pause campaigns, simply click the campaign name and edit the status at the bottom of the page.

Question 7

How To Connect A Live Domain Name to Your BD Site

Accepted Answer

Digital Download: Printable Ebook

How To Connect Your Domain

STEP 1: Point your domain

The first step is to point your domain to the BD servers through your domain registrar (Uniregistry, Go Daddy, etc.) by using either the Nameserver Method or A Record Method.

Why Do I Need To Connect My Domain?

When you launch a new Brilliant Directories website you get a "Staging URL", which is a temporary URL that you can use while you build your website. Some of the advantages to having a staging URL is that it affords you the time to work on your site without impacting your eventual domain. This allows you to have it live on your old service until your new directory is complete. Some users prefer to wait until their website has all of the proper keywords and settings set to avoid having their websites indexed before it is ready.

Please Read These Three Tips Before Connecting Your Domain:

Domain Pointing Methods

Nameserver Method

EASIEST: This is the recommended method to update your domain. You can connect your domain by pointing your nameservers to the following URLs:

HELPFUL LINKS:

A Record Method

This method is popular when using a sub-domain. Connect your domain by pointing your domain's A Record to its assigned IP Address. To find out which IP to point your a record to, please go to SETTINGS >> DOMAIN MANAGER and scroll to the "A Record" section. You will see your IP address here. Please note that the IP address will vary depending on the server that your website is on:

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/l0piqNXszG/A%20Record.png (A Record.png)

STEP 2 Update The Domain Of The Site In The Domain Manager

This area of the Admin allows you to specify the domain of the website.

Go to Settings - Domain Manager

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Add your domain in the "Set New Primary Domain" box. Please note that if you are adding a primary domain you will need to add the "www." even if you plan on setting your website as a non-www website. If you are using a subdomain you must not add the "www." If for any reason you forget this information, the system will not allow you to proceed until you've entered the domain correctly:

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/SKEiDcdDIp/Full%20Domain.png (Full Domain.png)

Once you have entered your domain with the proper format you will be asked to add it in the "Confirm Domain" box:

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/1w8vFGNlX3/Full%20Domain%20-%20Confirm.png (Full Domain - Confirm.png)

Important: If you are part of our VIP add-ons or have purchased a SSL certificate with BD you will be asked if you wish to install your SSL right away!

Click Yes, to finish installing your SSL certificate or No if you don't wish to install it right away.

Once the domain has been updated, continue to edit the Default Website Email and the Email Domain in the General Settings section of the back-end.

Question 8

What are the DirectoryPopup Terms of Service?

Accepted Answer

The following Terms of Service (the “Main Agreement”) set forth the terms and conditions that apply to your access and use of the Internet website owned and operated by Sovereign Net LTD, located at Craigmuir Chambers, Road Town, Tortola, VG1110, British Virgin Islands and located at https://app.directorypopup.com and your access and use of the Internet website owned and operated by Michigan Business Solutions, located at Grandville, Michigan, United States of America and located at https://www.directorypopup.com/ (the “Sites”) including all subdomains, subdirectories and subsidiary web pages therein and access to any optimized version of the Site via a wireless device, and access and use of the services available thereon, including, without limitation, the services that enable you to create, test and host promotion-specific custom widgets, opt-in forms, screen elements and landing pages for online marketing purposes (the “Services”). Widgets, opt-in forms, screen elements and landing pages are collectively called “Widgets”. This Agreement is legally binding on you, the person using this Site, and Sovereign Net LTD. Terms such as “we”, “our” and “us” refer to Sovereign Net LTD.

YOU ACCEPT AND AGREE TO THIS AGREEMENT, PRIVACY POLICY AND THE DATA PROCESSING AGREEMENT (DPA), BY DOING ANY ONE OF THE FOLLOWING ITEMS: (1) VISITING THIS SITE; (2) MAKING A PURCHASE OR SUBMITTING CONTENT THROUGH THE SITE; (3) COMPLETING THE ONLINE APPLICATION PROCESS BY CLICKING A BOX INDICATING YOUR ACCEPTANCE; OR (4) BY EXECUTING A SUBSCRIPTION THAT REFERENCES THIS AGREEMENT.

If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions, in which case the terms “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this Agreement and may not use the Services.

On our Site, we may provide short summaries of the terms and conditions of this Agreement. Any such summaries are provided only for your convenience, are not legally binding and do not modify this Agreement in any way.

Sovereign Net LTD may update or modify this Agreement or the Privacy Policy or the DPA at any time and such updated versions will be posted on the Site. You are responsible for periodically checking the Main Agreement, Privacy Policy and the DPA. Your continued use of the Site and/or the Services after this Agreement and/or Privacy Policy and/or the DPA are updated shall be deemed acceptance of any such updated Agreement and/or Privacy Policy and/or the DPA.

Ability to Enter into this Agreement

You may not use the Services and may not accept this Agreement if (a) you are not of legal age to form a binding contract with Sovereign Net LTD, or (b) you are a person barred from receiving the Services under the laws of the United States or other countries including the country in which you are a resident or from which you use the Services.

Before you continue, you should print or save a local copy of this Agreement for your records.

Your Account and Profile Information

Your right to access and use the Services is personal to you and is not transferable by you to any other person or entity. You agree not to disclose your password to any third party. You are solely responsible for all activities that occur under your Account or under your Profile Information. If you become aware of any unauthorized use of your Account or Profile Information, you are responsible for notifying us immediately.

By providing us with your email address, you agree to receive all required notices electronically to that email address. It is your responsibility to update or change that email address, as appropriate. We may use the provided email address to notify you about important changes, events and promotions on the Services. If you don’t want to receive such notifications, you can unsubscribe from them in your Account settings.

Fees and Subscriptions

Paid Subscriptions: fee-based type of Services (hereinafter also referred to as “Paid Services”, “Paid Version” or “Premium”).

You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, “Payment Method”) to use the Paid Services. You may cancel your current Subscription before it renews each month or year in order to avoid billing of the next month’s subscription fees to your Payment Method. Access for all subscriptions can be accessed at https://www.directorysubscription.com

Except for refunds provided for cancellation of any Paid Subscriptions (as described in the section below entitled Cancellation and Termination), there will be no refunds or credits for partial months or years of service or for periods in which your Subscription remains active but you do not use the Services.

We may offer a number of subscription plans, including special promotional plans with differing conditions and limitations (“Differing Subscriptions”) in the form of purchased or received Subscription discount codes. If you have purchased a code sold by or received it from or on behalf of Michigan Business Solutions, for access to the Paid Subscriptions for the time period indicated on your email (“Code”), or if you are accessing the service through some other limited offer which you received or purchased from Michigan Business Solutions (“Limited Offer”), this Agreement applies to your access to the Services. Any separate sets of terms and conditions presented to you along with the Code or other Limited Offer also apply to your access to the Service using the Code or Limited Offer, any materially different terms from those described in these Terms of Services will be disclosed at your sign-up or in other communications made available to you. Subject to any rights you may have under section entitled Cancellation and Termination, Codes are only redeemable in the country where you purchased such Code, not redeemable for cash and may not be returned for a cash refund, exchanged, resold or used to purchase other Codes. We reserve the right to modify, terminate or otherwise amend our offered Differing Subscriptions.

We reserve the right to modify, terminate or otherwise amend our billing rates at any time upon thirty (30) days written notice by posting such fee changes to the Services or on the Site.

Submission of Content

All Content that belongs to you will belong to you. In addition, any Widget you create using our Services may be used by you for any lawful purpose, personal or business during your subscription term, provided however that you may not resell or license any template or other Sovereign Net LTD materials or content or otherwise violate any terms of this Agreement.

Note that if you cancel your subscription, Sovereign Net LTD will discontinue providing hosting and any integration and back-end services for your Widgets. This means that you will no longer be able to use your account to access the Widgets you have created using our services. Sovereign Net LTD will use Content you upload solely in connection with providing the Services to you, and for no other reason. You agree that by uploading, importing or otherwise providing any Content on or through the Site and/or the Services, you grant, and have all necessary rights and permissions to grant, to Sovereign Net LTD a transferable, sub-licensable, perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, process, display, all or any portion of such Content, solely in connection with providing the Services to you. This license includes the right to host, index, cache or otherwise format your Content in order to provide the Services.

You also grant us a transferable, sub-licensable, perpetual, worldwide, non-exclusive, royalty-free license to use any Content that you have published, made public, post in any form and/or share with others for our marketing purposes, including publishing, making public in any form in connection with Sovereign Net LTD. Aside from the rights specifically granted herein, you retain ownership of all rights, including intellectual property rights, in the Content that you post to the Service, except that you agree to waive your right to be identified as the author of any Content on the Service and your right to object to derogatory treatment of such Content.

You represent and warrant that you own your Content or have the necessary licenses, rights, consents and permissions to grant the license set forth herein and that its provision to Sovereign Net LTD or Sovereign Net LTD’s use thereof will not violate the copyrights, privacy rights, publicity rights, trademark rights, contract rights or any other intellectual property rights or other rights of any person or entity, and that you shall comply with the applicable data protection laws.

Beta Tests

From time to time and at our sole discretion, we may initiate Beta Tests. We may implement, run, suspend, or terminate Beta Tests at any time without notice or liability, and do not guarantee that a tested product, service, modification, upgrade, or other adjustment to the Site, Services, or means of providing the Services, will become part of the Services. We may deliver (and subsequently cease delivering) Beta Tests to all or any subset of Sovereign Net LTD Account holders at our discretion without prior permission at any time.

If we decide to incorporate a tested product or service into the Sovereign Net LTD Services, we may adjust our prices accordingly. Sovereign Net LTD accepts no liability for any consequences resulting from, or related to, your participation in a Beta Test.

Attribution Links

Aggregated Data

Where you choose to use or connect Third Party Services along with usage of Sovereign Net LTD Widgets, you agree that Sovereign Net LTD may share your lead data with these designated Third Parties and use data provided by Third Party Services in connection with providing the Services, without liability. You are fully responsible for any and all Personal Information contained in any lead data or Content, and agree to abide by all applicable laws within your jurisdiction.

Data Processing

To the extent that we process any Personal Data (as defined in the DPA) that is subject to the General Data Protection Regulation (the “GDPR”), on your behalf, you represent and warrant that in using the Services, in particular in creating lists of Contacts, sending emails and collecting personal data, you comply with all personal data protection, privacy, and electronic communication regulations applicable in the European Economic Area (EEA) and its member states. In particular you are required to:

Clearly inform data subjects about means and purposes of the processing of personal data, including for processing through the Websites;

Monitoring

Sovereign Net LTD uses tracking cookies to track visits to your pages, and page views, in order to calculate conversion rates per page and traffic usage per Account. It is your responsibility to adhere to all applicable laws within your jurisdiction regarding the disclosure of such monitoring, and Sovereign Net LTD disclaims all liability in this area.

We reserve the right to monitor the security and preserve the integrity of our Site, resources, data, Widgets, Content, and intellectual property (yours, ours, and Third Parties’). By using the Services, you agree that we may, with or without prior notice or notification, for any reason, and at our sole discretion, immediately suspend your access to the Services or Site, remove and/or request that you remove pages and Content, and/or terminate this Agreement. Reasons for removing Content or pages, or requesting their removal, may include, but are not limited to, security threats, intellectual property violations, attempts (whether or not successful) to access unauthorized data or other Content, or the presence of Content or pages that in any way violate this Agreement (including the Privacy Policy) or place Sovereign Net LTD, our customers, business, affiliates, partners, or licensors at risk, as determined solely by us. Suspension of use and access is not a breach of this Agreement by Sovereign Net LTD, and your Account/Content/pages may be reinstated when the threat or risk has been remedied, at our sole discretion. Sovereign Net LTD disclaims all liability for suspending the Site or Services, removing or requesting the removal of Content or pages, or terminating this Agreement, and you have no claim to any form of compensation or damages arising from such action.

Intellectual Property Rights

Subject to the terms and conditions of this Agreement, Sovereign Net LTD grants to you, during the term of this Agreement, a non-transferable, non-sublicensable, non-exclusive, revocable, limited-purpose right to access and use the Services that are subject to a valid Subscription.

You acknowledge that any ideas, suggestions, concepts, processes or techniques which you provide to Sovereign Net LTD related to the Services, the Site or Sovereign Net LTD or its business (“Feedback”) shall become Sovereign Net LTD’s property without any compensation or other consideration payable to you by Sovereign Net LTD, and you do so of your own free will and volition. Sovereign Net LTD may or may not, in its sole discretion, use or incorporate the Feedback in whatever form or derivative Sovereign Net LTD may decide into the Site, its software, services, documentation, business or other products, or any future versions or derivatives of the foregoing. You hereby assign all rights on a worldwide basis in perpetuity to Sovereign Net LTD in any Feedback and, as applicable, waive any moral rights.

Sovereign Net LTD owns any test results, data information and other output generated by your use of the Site and/or the Services during the term of this Agreement.

All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of Sovereign Net LTD or its Affiliates. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of Sovereign Net LTD or its Affiliates.

Confidential Information

Acceptable Use and Conduct

except where expressly permitted, engages in spamming, “chain letters”, “pyramid schemes”, advertisement of illegal or controlled products or services, or other advertising or marketing activities that violate this Agreement, the Privacy Policy or any applicable laws, regulations or generally-accepted advertising or marketing industry guidelines;

Usage in excess of these limits will be subject to Subscription upgrade to a plan which meets your Services usage needs. Sovereign Net LTD retains the right to modify the foregoing usage limits and/or to create new limits at Sovereign Net LTD’s sole discretion. Sovereign Net LTD’s failure to enforce at any time any of the foregoing usage limits shall not constitute a waiver of any such limit or of any other provision in this Agreement.

Disclaimer of Warranties

SOVEREIGN NET LTD DISCLAIMS ANY WARRANTY THAT THE SITE OR ANY CONTENT, INCLUDING WITHOUT LIMITATION ANY THIRD PARTY SOFTWARE AND CONTENT, WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU AGREE THAT, FROM TIME TO TIME, SOVEREIGN NET LTD MAY REMOVE THE SITE FOR INDEFINITE PERIODS OF TIME WITHOUT NOTICE TO YOU. YOUR ACCESS AND USE OF THE SITE MAY BE INTERRUPTED FROM TIME TO TIME FOR ANY OF SEVERAL REASONS, INCLUDING, WITHOUT LIMITATION, THE MALFUNCTION OF EQUIPMENT, PERIODIC UPDATING, MAINTENANCE OR REPAIR OF THE SITE OR OTHER ACTIONS THAT SOVEREIGN NET LTD, IN ITS SOLE DISCRETION, MAY ELECT TO TAKE. SOVEREIGN NET LTD MAKES NO GUARANTEE REGARDING: (A) THE SECURITY OF ANY INFORMATION PROVIDED BY YOU INCLUDING BUT NOT LIMITED TO YOUR API; OR (B) THE COMPATIBILITY OF YOUR SOFTWARE, HARDWARE OR CONTENT WITH THE SITE.

SOVEREIGN NET LTD IS NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OR FOR THE FAILINGS OF, ANY THIRD-PARTY PROVIDER OF ANY CONTENT, SERVICE, NETWORK, SOFTWARE OR HARDWARE, INCLUDING BUT NOT LIMITED TO, INTERNET SERVICE PROVIDERS, HOSTING SERVICES UTILIZED BY SOVEREIGN NET LTD, TELECOMMUNICATIONS PROVIDERS, CONTENT PROVIDED BY OTHER USERS, OR ANY SOFTWARE OR HARDWARE NOT PROVIDED BY SOVEREIGN NET LTD.

YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR CONTENT IS COMPATIBLE WITH THE SITE. SOVEREIGN NET LTD DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR ANY UNAUTHORIZED USE OF YOUR CONTENT BY THIRD PARTIES OR OTHER USERS OF THE SITE AND IS NOT RESPONSIBLE FOR PROTECTING YOUR CONTENT.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SOVEREIGN NET LTD OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

THE SITE IS OFFERED AND CONTROLLED BY SOVEREIGN NET LTD FROM ITS FACILITIES IN RUSSIA. SOVEREIGN NET LTD MAKES NO REPRESENTATIONS THAT THE SITE IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE SITE FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.

Third Party Sites and Content

Third Party payment services that you choose to link to, embed, or otherwise incorporate into your Widgets are governed solely by the Third Party’s terms of use and privacy policies. We are not responsible for actions taken by any Third Party service provider, or for changes to their terms or policies.

Limitation of Liability / Exclusion of Consequential and Related Damages

IN NO EVENT WILL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER PARTY FOR ANY LOST PROFITS, REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.

THE FOREGOING LIMITATIONS SHALL ALSO APPLY WITH RESPECT TO ANY DAMAGES INCURRED BY REASON OF ANY CONTENT OR SERVICES PROVIDED ON ANY THIRD PARTY SITES OR OTHERWISE PROVIDED BY ANY THIRD PARTIES OTHER THAN Sovereign Net LTD AND RECEIVED BY YOU THROUGH OR ADVERTISED ON THE SITE OR RECEIVED BY YOU ON ANY THIRD PARTY SITES. YOU ALSO AGREE THAT Sovereign Net LTD WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS THE RESULT OF ANY INTERACTIONS OR DEALINGS WITH ADVERTISERS OR AS THE RESULT OF THE PRESENCE OF SUCH ADVERTISERS ON THE SITE.

Sovereign Net LTD reserves the right to modify, suspend or discontinue the Site and/or Services, or any portion thereof, with or without notice at any time and for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. Sovereign Net LTD shall have no liability whatsoever for any damages, liabilities, losses or any other consequences that you may incur as a result of any such modification, suspension or discontinuance.

Indemnity

Cancellation and Termination

Upon cancellation of your Subscription, Sovereign Net LTD is under no obligation to maintain or store your account information or Content. Sovereign Net LTD may, at its option, either delete your information and Content immediately or retain it (in full or in part) in accordance with Sovereign Net LTD’s processes and practices.

Sovereign Net LTD reserves the right at any time, and without cost, charge or liability, to terminate this Agreement at its sole discretion for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. In addition, Sovereign Net LTD may, in its sole discretion, at any time, temporarily or permanently suspend access to your account, Subscription, the Sites or Services for any violation or suspected violation of this Agreement. Sovereign Net LTD also reserves the right to deny access to anyone, including, but not limited to those users who use proxy servers and/or IP addresses. Sovereign Net LTD reserves the right to terminate any portion of the Site at any time, for any reason, with or without notice.

Agreement to Governing Law and Jurisdiction

Severability

Legal Remedies

You agree that if Sovereign Net LTD does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which Sovereign Net LTD has the benefit of under any applicable law), this will not be taken to be a formal waiver of Sovereign Net LTD’s rights and that those rights or remedies will still be available to Sovereign Net LTD.

Surviving Provisions

Marketing Materials

Manner of Giving Notice

Limitation of Time

Assignment

Any failure by us to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right to which we are entitled.

Question 9

How do I create a client invoicing/project account?

Accepted Answer

As a Client, you can always pay Invoices, view and print Invoices, Estimates and Proposals with the link provided, without needing to sign up for an account.

A Client account is useful for primary Clients, where you can save, view and comment on your Invoices, Estimates and Proposals, as well as collaborate on any Projects you've been invited to. You can also use your Client account to save your payment information safely, making it easy to pay future Invoices.

If you create your own Invoice, Estimate, Project or add a new Business, your account will upgrade to a full FreshBooks account instead.

Create a Client Account

To create your Client Account (for primary clients only), use the below steps:

Open the Invoice, Estimate, or Proposal that you received, and view it online
Click on either:https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/RftB9KeMum/resources/CHrPb07gnc/CreateClientAccount.png (CreateClientAccount.png)
- Link and button on Invoice to create client account.
- The Save this Invoice/Estimate/Proposal button
The Log in to view all invoices/estimates/proposals link
Create a password in the pop-up
Click on the Save this Invoice/Estimate/Proposal button
You'll then be taken to your newly created Client account.

If you received an email inviting you to a Project instead, click on the button inside the email. You'll then be asked to create a password and fill out a little bit information about yourself. Your Client account will then be created.

Note: If you're looking to close your client account, you'll need to create an Invoice, Estimate, or Project first. This will convert your Client Account into a regular FreshBooks account. From there, you can cancel with the steps here. Keep in mind that you'll lose access to all your saved Invoices, Estimates, Proposals, and Project discussions once you cancel.

Question 10

I have a question on my invoice, what do I do?

Accepted Answer

You can send comments and notes back to us directly from any Invoice you received. Just use these steps:

Open the Invoice, Estimate or Proposal
Click on the text bubble at the top of the Invoice, Estimate or Proposal
Type in your comment
Then when you're done, press the Send button. We will receive an email with your comment automatically.

Note: You do not need to create a Client account to see an Invoice, Estimate or Proposal, to print or save as a PDF as long as you have the link.

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